Privacy Policy

1. Who We Are

The Grow Namibia Foundation is a Section 21 Non-Profit Company registered in Namibia. We operate the website at grownamibia.com and related subdomains. Our registered contact address is available upon request via [email protected].

2. Information We Collect

We collect information you provide directly to us, including:

• Name and email address when you contact us or make a donation
• Payment information processed securely through Stripe (we do not store card details)
• Communications you send to us via email or contact forms

We also collect limited technical information automatically, including IP address, browser type, and pages visited, for the purpose of maintaining website security and performance.

3. How We Use Your Information

We use the information we collect to:

• Process donations and issue receipts
• Respond to enquiries and partnership requests
• Send impact updates to donors who have opted in to receive them
• Maintain the security and functionality of our website
• Comply with our legal obligations as a registered non-profit

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We share information only in the following circumstances:

• With Stripe for payment processing, subject to Stripe's own privacy policy
• With our auditors and legal advisors as required for compliance purposes
• Where required by Namibian law or court order

5. Data Retention

We retain donor records for seven years in accordance with Namibian non-profit accounting requirements. Contact and enquiry records are retained for two years. You may request deletion of your personal data at any time, subject to our legal retention obligations.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at [email protected].

7. Cookies

Our website uses essential cookies required for authentication and session management. We do not use advertising or tracking cookies. You may disable cookies in your browser settings, though this may affect website functionality.

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. All payment processing is handled by Stripe and is subject to PCI DSS compliance standards.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email to registered donors. The date at the top of this page reflects the most recent revision.

10. Contact

For any questions regarding this Privacy Policy or our data practices, please contact us at [email protected].